Terms & Conditions

1. Definitions

"We", "Us", and "Our" refer to 369 Branding.
"You", "Client", and "User" refer to the individuals or entities using our services or website.
"Service" refers to both branding and communication packages available on 369branding.com.

2. Scope of Services

369 Branding offers two types of service packages:

Branding Packages: These include services like brand development, logo design, visual identity creation, and other branding-related deliverables.
Communication Packages: These include social media management, SEO services, digital advertising, content creation, and other communication services.

Each package comes with specific services outlined in detail on our website or in individual contracts.

3. Payment Terms

Branding Packages (Three Payments)

Branding packages are priced as one-time services, with payments split into three equal installments:
1. 33% of the total price due upon signing the contract.
2. 33% upon reaching a project milestone (e.g., first draft or review).
3. The remaining 33% upon project completion and delivery of final assets.
Payment is required at each stage before proceeding to the next phase. Delays in payment may result in project delays.

Communication Packages (Weekly Payments)

Communication packages are billed on a weekly basis, with the total weekly fee depending on the chosen package. Clients will be billed at the beginning of each week for services that will be performed during that week.
Payment is required at the start of the service week to ensure continued service delivery. Any failure to pay on time may result in a suspension or discontinuation of services.

4. Refund Policy

Branding Packages: Due to the nature of the services provided, refunds are not available once work has commenced. However, if a project is canceled before work begins, a partial refund may be issued, less any non-refundable deposit specified in the contract.
Communication Packages: Payments for communication services are non-refundable. If a client wishes to terminate the service, the cancellation will take effect at the end of the paid week, and services will continue until that time.

In the case of client dissatisfaction, 369 Branding will make reasonable efforts to resolve issues through revisions as outlined in your service agreement.

5. Intellectual Property

All materials, including logos, branding, designs, and other work created by 369 Branding, are owned by 369 Branding until full payment is received.
Upon full payment, the Client receives full ownership of the final deliverables. We reserve the right to showcase completed projects in our portfolio or promotional materials unless otherwise agreed upon.
Any third-party materials used in the development of the Client's project (e.g., stock images, fonts) are subject to licensing restrictions, and it is the Client’s responsibility to adhere to those restrictions once the project is delivered.

6. Revisions

Branding Packages include a set number of revisions (outlined in the individual service agreement). Any additional revisions beyond those included may incur extra charges.
Communication Packages allow for weekly updates and adjustments; however, substantial scope changes may result in additional costs or a renegotiation of the service agreement.

7. Client Responsibilities

The Client agrees to provide all necessary information, feedback, and approvals in a timely manner. Delays in providing required materials or feedback may result in project delays.
The Client warrants that any materials (text, images, logos, etc.) they provide to 369 Branding do not infringe on any third-party intellectual property rights.

8. Limitation of Liability

369 Branding is not responsible for any direct, indirect, incidental, special, or consequential damages arising out of your use of our services, including but not limited to lost data, lost profits, or business interruption.
In no event shall 369 Branding’s liability exceed the total amount paid by the Client for the services rendered.

9. Warranties

369 Branding warrants that the services provided will be of professional quality and will meet industry standards. However, we do not guarantee specific results, such as increases in brand visibility, traffic, or sales as a result of our services.
The Client agrees that all services are provided on an "as-is" basis, and any express or implied warranties, including warranties of fitness for a particular purpose, are disclaimed to the maximum extent permitted by law.

10. Termination

Branding Packages: Either party may terminate the service agreement upon providing written notice. In the event of termination, the Client will be invoiced for all completed work to date, and all rights to incomplete work will remain with 369 Branding.
Communication Packages: Clients may cancel their weekly services with written notice. However, the termination will take effect at the end of the current billing period, and services will continue until the end of the paid week.

11. Confidentiality

Both parties agree to maintain the confidentiality of all sensitive information shared during the course of the project, including but not limited to business plans, marketing strategies, and financial data.

12. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of [Your State/Country], without regard to its conflict of law provisions. Any legal disputes arising from these Terms will be handled in the courts of [Your State/Country].

13. Changes to Terms

369 Branding reserves the right to modify these Terms and Conditions at any time. Your continued use of this website and our services after any changes will signify your acceptance of those changes.